Terms of Service

Effective Date: 23/11/2024

Welcome to Flawless Beam! These Terms of Service govern your use of our products, services, and website. By accessing or using our website or purchasing our products, you agree to be bound by these terms and conditions. Please read them carefully.

1. Product Usage
Flawless Beam IPL Hair Remover is designed for personal use only. You must follow all instructions provided for safe and effective use. Improper use may result in injury or damage to the product, and we are not responsible for any harm caused by misuse.

2. Ordering and Payments
By placing an order with Flawless Beam, you agree to provide accurate, complete, and current payment and shipping information. All prices are listed in ZAR, unless otherwise stated. We reserve the right to cancel orders in the event of pricing errors or fraud.

3. Shipping and Delivery
We strive to process and ship orders promptly. Delivery times may vary based on location and shipping method selected. Please review your order carefully before confirming as we are not responsible for incorrect shipping addresses.

4. Returns and Refunds
If you are not satisfied with your Flawless Beam device, we offer a 30-day money-back guarantee from the date of purchase. The product must be returned in its original condition, unused, and with all packaging intact. Please contact our customer service team for return instructions. Any opened or used products are not eligible for returns.

5. Warranty
Flawless Beam comes with a 1-year warranty. This warranty covers defects in material or workmanship under normal use. The warranty does not cover damage caused by misuse, accidents, or unauthorized repairs. For warranty claims, please contact our customer service team.

6. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

7. Limitation of Liability
Flawless Beam is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product. Our liability is limited to the amount paid for the product.

8. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on our website, and the updated Terms will be effective immediately upon posting.

9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in South Africa.

10. Contact Us
For any questions or concerns regarding these Terms of Service, please contact us at:
info@flawlessbeam.com

Thank you for choosing Flawless Beam! We are committed to providing you with quality products and excellent customer service.